Terms and conditions

TERMS & CONDITIONS

We have the right to cancel any order at any time.

Free Shipping only to the domestic 48 States to a physical address!
If you are in HI/PR/PO BOX/GU/APO/FPO/etc, shipping may be more, contact us for a quote.

All orders placed with VEX Motorsports (phone, internet/web & e-mail) constitute the acknowledgement and acceptance of all conditions listed on VEX Motorsports. All parts shall remain the property of VEX Motorsports until paid for in full. All orders shipped to a California address must pay state, county & city sales tax as required by the California State Board of Equalization. In the event that an order placed on the web does not calculate sales tax and the order is being shipped to a California address, VEX Motorsports will calculate the sales tax when the order is processed and call or e-mail the customer with the new amount.

All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available. VEX Motorsports will not be responsible for pricing errors and may cancel the order.

All Credit Card Orders will ONLY be shipped to a verified Billing Address. Credit Card and Paypal orders will not be shipped until all information are verified and matched. All other orders (check, money order, & gift certificate) will not be shipped until payment has been received in full and cleared. All unpaid orders will be cancelled after 30 calendar days.

All weights shown for products are used for shipping calculations only and may not reflect actual weight of the product. Free shipping offers only apply to a physical address in the continental United States.

Most modification components, except those that are exempt, have been designed and are intended for off-highway application. These components may be illegal in California except for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the vehicle's manufacturer warranty coverage, if any, on your vehicle. Vehicles modified by the use of performance parts may no longer be lawfully used on public highways. Further, all engine parts, headlight units, light bulbs and electrical components are sold AS IS without any warranty and may not be returned. User assumes all cost and risks associated with these and other import items. Items may have manufacturer warranty. Vex is not responsible for any labor/installation or return shipping cost.

Returns: All returns or exchanges must be done within 7 days from receipt of the product, no exceptions. Items returned/exchanged must be in new unused condition in original factory packaging. There is absolutely no returns on items that have been used, installed, mounted, scratched, defaced, or missing parts. A 30% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed. To make a return or exchange, please contact us by email orders@vexms.com or by phone: 408-678-0808.

All special orders (personalized/specially fitted) items must be paid in full at the time of order. All special orders and custom orders will be processed in the most timely and efficient manner possible. However, VEX Motorsports will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom order items.

WARRANTY: No warranty whatsoever will be given if the defect was caused by customers' abuse, negligence, mishandling, or improper installation. All merchandise sold by VEX Motorsports is only subject to manufacturer warranty, if any. Warranty items are subject to submission to the manufacturers for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. There is no warranty on lights, light bulbs, decals, electrical parts, and engine parts. Check your state and local laws regarding the use on any parts. All warranties, expressed or implied, are done by the manufacturer of the product/goods and not by VEX Motorsports, Inc.

Delivery: Most items have Free Shipping in the 48 States to a physical address. If you are in HI/PR/PO BOX/GU/APO/FPO/etc, shipping may be more, contact us for a quote.

VEX ships with FedEx, UPS and USPS. We only ship to your billing address and confirmed paypal address. All weights shown for products are used for shipping calculations only and may not reflect actual weight of the product. Free shipping offers only apply to a physical address in the continental United States.

Payments: We accept Paypal/Visa/Mastercard/Discover/American Express. Your billing address and shipping address must match the address on file with your financial institution. Paypal must be a confirmed address.